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Testimonials

Here is a small selection of the customer reviews we have received….


 “I have just received my Princess products and wanted to let you know how pleased I am. I am chuffed to bits. It is also great to see quality products still made in England. Thank you.”

Private Individual – 8/11/16


“I am absolutely delighted with my door furniture, it’s beautiful.”

Private Individual – 15/07/16


“Just the most exquisite and luxurious door handles and accessories to enhance your home. Truly an investment that will not date and will be greatly admired by all. ‘Timeless’ pieces.”

Private Individual – 1/11/15


“It was great doing business with BrassArt, yourself and Richard made the whole process very straightforward, the door furniture looks wonderful and we are delighted with the finished product”

Interior Designer – 23/3/15


“I received the handles today. Thank you for an outstanding service”

Private Individual – 17/3/15


“We have received the brass fittings today and I just want to let you know we are delighted. Many thanks for your assistance and for the speed of your service, we could not have asked for more.”

Private Individual – 9/3/15


“My entire experience with BrassArt has been fantastic! I received incredible customer service! Ordering from the United States and knowing absolutely nothing about door hardware, your representatives started at a definite disadvantage with me. Nevertheless, everything was explained to me kindly and patiently and repeatedly, with kindness and patience every time. I had worked with another company in the states in an effort to obtain the same product, but did not feel confident that I would be receiving the proper internal mechanism that I needed for the job. Your representatives worked off of my house plans, detailed exactly what was needed, and gave me complete confidence that my order would be completed correctly. And, it was! Even when the original finish was not what I expected, you worked with me and redid the finish, so that everything looked perfect. The result is quite magnificent. Your pieces which were all from the Louis XV range are beautiful. Your door hardware is artistic and beautiful and I am very proud to have it in my home.”

Private Individual – Lafayette Los Angeles California


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